How can we help?

What is TradeDash?

TradeDash is a marketplace and delivery platform built to help customers order construction materials and products from participating suppliers. Depending on the supplier and location, orders may be available for customer pickup, supplier delivery, or TradeDash delivery.

Do I need an account to use TradeDash?

An account is required for features such as placing orders, viewing order history, managing account information, and accessing role-specific features for suppliers and drivers.

How do I become a TradeDash driver? Featured

You can apply to become a TradeDash driver through the TradeDash driver application process. Applications are reviewed before drivers are approved to accept delivery opportunities on the platform.

Do I need a specific type of vehicle to drive for TradeDash? Featured

Vehicle requirements can vary because construction materials come in many different sizes and weights. Drivers should only accept pickups and deliveries that can be transported safely and legally using their registered vehicle.

What should I do if the materials will not safely fit in my vehicle? Featured

Do not attempt to transport materials that cannot be carried safely. Use the available driver option to report that the pickup cannot be completed because of vehicle size, material size, or another safety concern so the delivery can be reassigned when appropriate.

How will I receive delivery opportunities?

Approved TradeDash drivers can receive delivery opportunities through the TradeDash driver platform when eligible work becomes available. The exact opportunities shown can depend on factors such as location, availability, vehicle suitability, and the delivery requirements.

What should I do if I cannot complete an assigned pickup?

If you cannot safely or reasonably complete a pickup, report the issue through the driver platform as soon as possible. Reasons can include vehicle problems, material size, safety concerns, supplier access issues, or other circumstances that prevent the pickup from being completed.

What should I do if I am having trouble using TradeDash?

Try refreshing the page or app and confirming that you have an active internet connection. If the issue continues, contact TradeDash support and include as much detail as possible, such as what you were trying to do, the device or browser you were using, and any error message you received.