How can we help?

What is TradeDash?

TradeDash is a marketplace and delivery platform built to help customers order construction materials and products from participating suppliers. Depending on the supplier and location, orders may be available for customer pickup, supplier delivery, or TradeDash delivery.

Do I need an account to use TradeDash?

An account is required for features such as placing orders, viewing order history, managing account information, and accessing role-specific features for suppliers and drivers.

How can my business become a TradeDash supplier? Featured

Businesses can apply to become a TradeDash supplier through the supplier application process. Once your application is reviewed and approved, you will complete onboarding, configure your locations and fulfilment options, set up payouts, and prepare your product listings before becoming active on the platform.

What fulfilment options can suppliers offer? Featured

Depending on the supplier and location, fulfilment options can include customer pickup, supplier delivery, and collection by TradeDash for TradeDash delivery. The options available to customers depend on the settings configured for the applicable supplier location.

What happens after my supplier application is approved?

After approval, you will complete the remaining TradeDash onboarding steps. This can include confirming your business information, configuring supplier locations and fulfilment options, setting up payouts, and preparing your product listings before your supplier account becomes fully active.

Can I manage more than one store or supplier location?

Yes. TradeDash is designed to support suppliers with multiple locations. Each location can have its own address, inventory, availability, and supported fulfilment options.

How does TradeDash know what products I have available?

Suppliers manage their product listings and inventory through TradeDash. Depending on the supplier setup, product and inventory information may be entered manually or synchronized through a supported integration. Availability can also vary by supplier location.

What should I do if I am having trouble using TradeDash?

Try refreshing the page or app and confirming that you have an active internet connection. If the issue continues, contact TradeDash support and include as much detail as possible, such as what you were trying to do, the device or browser you were using, and any error message you received.